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Real Estate Agents are the Devil

I am so very glad that we are terminating our relationship with Thomsons Real Estate. I cannot get across to you how poorly we were treated, in terms of customer service. The property manager for our house changes perhaps five time dur5ing our tenancy, and were were never notified of these changes (thus our messages were never passed on). We were sent 12 month lease renewal forms 11 months late. Repairs that were requested 12 months ago, and general maintenance which was requested 24 months ago, were never adressed. We once had a major water issue (water spewing out from a broken fixture) which took almost 24 hours to get a response from Thomsons regarding what plumber we could call.

They were scum.

We are moving to a property which was advertised with Thomsons and Rendina Real Estate - and we went with Rendina. My experiences with Rendina thus far have been very pleasant. The receptionists are competant, the estate agents answer their mobile phones, and when they don't they return messages.

All I can say is that come the 26th, ding dong the witch is dead.

Also, I'm booking the evening of the 28th of May. You have been warned.


( 8 comments — Leave a comment )
Apr. 11th, 2005 03:24 am (UTC)
What's happening the 28th?
Apr. 11th, 2005 03:32 am (UTC)
The long awaited "Someone Give That Woman a God Damn Drink" party (which will be very low key, I might add). The theme is 'come as your favourite fandom'. As bishi_wannabe is a fan of himself, he need not wear a costume/anime tee-shirt. He can just come as him.
Apr. 11th, 2005 03:33 am (UTC)
*falls over laughing*

You realise I will wear the Becka Fan-boy t-shirt, yes?
Apr. 11th, 2005 04:39 am (UTC)
Actually the BEST Estate Agents I've dealt with would have to be Portfolio Property Management. They we're open on weekend which was a bit of a pain but if you said could someone meet you at the house at 7:30 AM they'd be there. And when it came time for the annual inspection they'd send you a letter asking when would be convenient for you (rather than the usual "this is when we're coming").

Even the Condition Report was accurate!
Apr. 11th, 2005 04:40 am (UTC)
That should be weren't open on weekends.
Apr. 11th, 2005 08:43 am (UTC)
Nelson Alexander are also very good, but Walsh and Whitelock are to be avoided unto the plague... useless bastards...
Apr. 11th, 2005 06:54 am (UTC)
Canning Street was through Thomson... we had a lease renewal (our first one) 11 months late as well.
Apr. 11th, 2005 11:05 am (UTC)
I think anyone that has "agent" in their job name is a little suss.
( 8 comments — Leave a comment )